For all requests, please ensure the patient’s name and date of birth are legible on the Medical Records Request Form. The patient’s signature is required. The request cannot be processed if we receive a request without the patient’s signature.

Who to Contact:

Requesting Party
Purpose of Records Request
Who to Contact at Gwinnett Clinic 
 Is Payment Required?
PatientPatient RecordsIf < 1 year’s worth of visits,
contact your Gwinnett Clinic office.
If > 1 year, contact Medical Records Specialist (see below for contact info).
If >20 pages, yes.
Physician’s OfficeTransfer of CareIf < 1 year’s worth of visits,
contact the patient’s office.
If > 1 year, contact Medical Records Specialist (see below for contact info).
If faxing, no.

If paper copy
>20 pages, yes.
Attorney’s OfficeLegal
 Medical Records Specialist
(See below for contact info)
 Yes
PayerWorkers’ Compensation
 Medical Records Specialist
(See below for contact info)
 Yes
PayerDisability
 Medical Records Specialist
(See below for contact info)
 Yes
PayerRisk Adjustment
 Medical Records Specialist
(See below for contact info)
 No
PayerHEDIS
 HEDIS Specialist
(See below for contact info)
 No

 

Contact Information:

Medical Records Specialist
HEDIS Specialist
Patient Chart Location
Phone770-995-7820770-418-0818
Fax678-226-6205678-206-0156
Email Addressrecords@gwinnettclinic.comhedis@gwinnettclinic.comGwinnett Clinic Locations
AddressGwinnett Clinic / ATTN: Medical Records
475 Philip Blvd. Suite 100
Lawrenceville, GA 30046
Gwinnett Clinic / ATTN: HEDIS
10600 Medlock Bridge Rd.
Duluth, GA 30097

 

If you are clinical staff from a hospital or doctor’s office and have a Gwinnett Clinic patient in the office or scheduled within the next 24 hours, please call 770-765-1101. This number is for clinical staff for urgent care coordination only.

If this is a billing-related inquiry for records, please fax your written request with the appropriate signature to Patient Financial Services / Billing at 678-373-3942.

We will do our best to get records to you in a timely manner in accordance with state law.

Let us take care of you.

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