Dr. Byol Shin (Physician)
What first attracted you to Gwinnett Clinic, and why have you stayed for more than a decade?
“I wanted to come to Georgia, which is one of the top 10 states in terms of allergies,” he says. “I was pleased to see that Gwinnett Clinic has an allergy practice that is a major component of primary care.”
Dr. Shin enjoys being part of the larger primary care practice.
“If I had my own office or one with other allergists, my patient care experience would be limited,” he says. “I like the broad spectrum from pulmonary to dermatology.”
What do you enjoy about working in a primary care environment?
“Being in the primary care setting opens up questions that are more interesting and conditions that are different,” he says. “You never get bored.”
Trained in internal medicine, Dr. Shin likes seeing a variety of patients and working with doctors who have a variety of training.
“I think it creates a better coordination of care,” he says. “The doctors can consult each other, especially on the difficult cases.”
What do you enjoy about the specialization of immunology and allergy?
“Allergies are difficult to treat because it's not just pollen. It's also the immune system,” he says. “I'm fascinated by the mechanisms, especially as we see more allergic conditions due to polluted air, warmer weather, and pollen that lasts longer.”
Dr. Shin is happy when treatments work.
“It's not too experimental once you figure out the underlying allergy issues,” he says. “I'm always happy to see a good response.”
What is the key to a strong patient-doctor relationship?
“I like forming a rapport on the first visit and building on that — a handshake, eye contact, a smile,” he says. “When you hear their concerns and express empathy, it becomes a more person-to-person interaction.”
Dr. Shin makes it a point to call patients back and check how they're doing with new treatments.
“Following up and building trust helps patients to be more compliant with medications,” he says. “It helps them get better.”