When Julia first began working in the medical field and found the opportunity to join the Gwinnett Clinic staff, she knew patients would be her first priority. Today, Julia helps take care of patients at Gwinnett Clinic's Duluth office with Dr. Meena, Dr. Asha, and Dr. Htwe. You'll find Julia busy coordinating patient and doctor relationships, teaching new staff, and crafting messages that will help patients.
How do you view your daily work as contributing to patients’ health and wellness?
“I know my patients, and this reduces stress when they're sick. They don't have to worry about filling out new paperwork or starting over with a new face.”
“It's also convenient for patients to go to any Gwinnett Clinic location,” she says, “especially when they need help on the weekends.”
“They'll always find our door open. There's a sense of trust, and our patients know our doctors, nurses, and staff will be there when they get sick.”
In your opinion, what is the key to a strong patient-doctor relationship?
“Some of these patients have been with us for 20 years or longer. A 70- year-old patient may have a 40-year-old child and a 20-year-old grandchild who see us. Generations of service build strong relationships.”
What inspired you to help take care of patients and enter the medical field?
“My favorite part about this job is the contact with the patients,” she says. “They come in sick, and we help them get well.”
Julia enjoys the days when patients call her to say they're feeling better — or simply to say “thank you.”
“It makes me happy when established patients are happy to see our faces,” she says. “We're familiar with their past, and they're happier when they know that they have family here as well.”