How do you view your daily work as contributing to patients’ health and wellness?
“As a medical assistant, I must be attentive to what's going on and aid the doctor,” she says. “I try to make the patients feel as comfortable as possible and let them know what's going on.”
Maria's role depends on the the success of the entire medical team.
“It's all about teamwork,” she says. “We stock the rooms if something is missing, and we know we can count on each other inside and outside of the office.”
In your opinion, what is the key to a strong patient-doctor relationship?
“It's important for patients to understand what's going on with their health, what the treatment is, and what the follow up will be. Patients appreciate it when it's clear what was wrong and what's happening next.”
What inspired you to help take care of patients and enter the medical field?
“I'm able to help them out and listen to them,” she says. “Sometimes patients just need someone to listen to them. I can tell a difference during some visits.”
Maria enjoys the diversity of patients that visit the Lawrenceville office.
“I have a heart for older patients who like to share their stories and are grateful for your help,” she says. “Spanish-speakers also feel better about explaining themselves. They feel understood.”